8x8
8x8 is a cloud-based communications platform offering VoIP phone systems, video conferencing, team messaging, and contact center solutions for businesses.
Our verdict
Who should look elsewhere
Complex pricing
Pros
- +All-in-one platform
- +Global reach
- +Good uptime
Cons
- −Complex pricing
- −Learning curve
- −8x8 is a cloud-based communications platform offering VoIP phone systems, video conferencing, team messaging, and contact center solutions for businesses.
- −Louis Corneloup
Key features
- ✓Cloud phone system
- ✓Video meetings
- ✓Contact center
- ✓Team messaging
- ✓Analytics
- ✓Integrations
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| X2 | $24 | month | Voice calling; Video meetings; Team messaging |
| X4 | $44 | month | Unlimited internal calls; Advanced analytics; Supervisor tools |
| X6 | $85 | month | Contact center; Skills-based routing; Post-call surveys |
| X8 | — | month | Full contact center; Quality management; Speech analytics |