A
Akia
Akia provides AI-powered agents specifically designed for the hospitality industry, transforming the guest journey from welcome to check-out.
Our verdict
Who it's for
AI Agents for hospitality to automate guest journeys and streamline operations.
Who should look elsewhere
Requires integration with existing hospitality systems
Pros
- +Significantly reduces manual operational work (up to 78%)
- +Enhances guest experience through personalized and automated communication
- +Reduces chargebacks and fraudulent bookings
- +Increases staff tips and job satisfaction, leading to better retention
- +Streamlines check-in processes and reduces paperwork
Cons
- −Requires integration with existing hospitality systems
- −Initial setup and AI training may require some effort
- −Specific pricing details are not publicly available
Key features
- ✓AI Agent training from brand content and staff communications
- ✓Branded Mini Apps for guest interactions
- ✓Digital check-in with ID and payment verification
- ✓Cashless tipping via QR codes or text links
- ✓AI-enhanced internal team chat (Teamspace)
- ✓Automated task creation from team chatter
- ✓Upsell exposure for early check-in, late checkout, room upgrades
- ✓Security deposit capture
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Bronze | — | month | AI-Powered Messaging; PMS Integration; Guest Services Agent |
| Silver | — | month | Bronze Included; Unified Inbox; Expedia/Booking.com |
| Gold | — | month | Silver Included; Dynamic Experiences; Message Variations |
| Platinum | — | month | Gold Included; ID Verification; Real-time Verification |