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Bandwidth

Bandwidth is an enterprise communications platform as a service (CPaaS) built on its own nationwide IP network.

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Our verdict

Who it's for

Enterprise communications APIs

Who should look elsewhere

Enterprise-focused platform with steep learning curve

Pros

  • +Owns its own nationwide IP network for carrier-grade reliability
  • +Usage-based pricing with free inbound texting
  • +99.995% uptime SLA with geo-redundant infrastructure
  • +Direct PSTN replacement in 40+ countries
  • +Powers major platforms like Microsoft Teams, Zoom, and Genesys

Cons

  • −Enterprise-focused platform with steep learning curve
  • −No self-service UI for non-developers
  • −Pricing requires contacting sales for volume commitments
  • −Limited out-of-the-box features compared to turnkey solutions

Key features

  • ✓Voice, SMS, MMS, and RCS messaging APIs
  • ✓Emergency 911 calling API with dynamic location routing
  • ✓In-app calling and media streaming APIs
  • ✓Phone number provisioning and porting automation
  • ✓Global PSTN connectivity across 65+ countries
  • ✓Real-time call quality and message deliverability insights
  • ✓Authentication and fraud detection APIs
  • ✓Pre-built integrations for UCaaS, CCaaS, and PBX platforms
  • ✓Toll-free services with 5x-redundant disaster recovery

Pricing

No public pricing plans recorded.

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