FieldEdge
FieldEdge is a comprehensive field service management software designed specifically for contractors in industries like HVAC, plumbing, electrical, locksmith, and appl…
Our verdict
Who it's for
All-in-one field service management software to streamline operations and boost profitability for contractors.
Who should look elsewhere
No free trial or free tier explicitly mentioned, requiring a demo for access.
Pros
- +Significant time savings on reporting, accounting, and managing service agreements.
- +Increased efficiency across the board for owners, technicians, and office staff.
- +Seamless integration with QuickBooks eliminates manual data entry and errors.
- +Empowers technicians with tools for upselling and immediate payment collection.
- +Provides valuable business insights and performance tracking for better decision-making.
Cons
- −No free trial or free tier explicitly mentioned, requiring a demo for access.
- −Pricing information is not transparently available on the website, requiring direct inquiry.
- −Primarily focused on specific trade industries, which might not be suitable for all field service businesses.
Key features
- ✓Scheduling & Dispatching (dynamic dispatch board, map-based routing)
- ✓Performance Dashboards (tech/CSR performance, company performance, marketing profitability)
- ✓Customer Management (customer history, equipment tracking, pictures & attachments)
- ✓QuickBooks Integration (seamless, real-time sync, inventory management)
- ✓Mobile App (access customer info, create work orders, dispatch)
- ✓In-Field Invoicing & Payments (mobile card reader, paperless invoicing)
- ✓Flat Rate Pricing (customizable price book, good/better/best options)
- ✓Service Agreements Management
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Select | — | month | Dispatching; Booking & Scheduling; Basic Agreements & Quotes |
| Premier | — | month | All Select Features; Advanced Dispatching; Multi-Option Quotes |
| Elite | — | month | All Premier Features; Unlimited Saved Reports; Outbound Call Recording |