Hiver Pricing
Starting price
$19/month
Pricing model
Paid
Free tier
Yes
Free trial
Yes
Plans
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Free | $0 | month | Multi-channel shared inboxes; Ticketing; Live chat |
| Lite | $19 | month | Customer portal; Workflow automations; Round-robin assignment |
| Growth | $29 | month | All Lite features; Team performance analytics; Custom reports |
| Pro | $49 | month | All Growth features; Chatbots; CSAT survey |
| Elite | — | month | Skill-based routing; Custom roles; HIPAA compliance |
Figures are the vendor's published prices. Unknown values show as “—”. Price-history tracking is not yet available for this tool. Price verified 2026-09-30. Last updated 2026-10-08.
True cost
True cost calculator
| Plan | Listed | Seat basis | Monthly · 5 seats | Annual · 5 seats |
|---|---|---|---|---|
| Free | $0/month | flat | $0 | $0 |
| Lite | $19/month | flat | $19 | $228 |
| Growth | $29/month | flat | $29 | $348 |
| Pro | $49/month | flat | $49 | $588 |
Estimate from published prices. Per-seat plans scale with seats; flat plans don't; plans with included seats charge the base until you exceed them, then add the per-seat overage where published. Monthly/annual come from each plan's billing period. Taxes and add-ons excluded.
Hiver's starting price ($19) is 97% below the Customer Support & Success average of $584.