Lightfield
Lightfield is an AI-native Customer Relationship Management (CRM) platform designed to automate sales processes and enrich customer data.
Our verdict
Who it's for
AI-native CRM for sales teams, automating data and providing intelligent insights.
Who should look elsewhere
The 'Startup' plan has limits on records and workflow events.
Pros
- +Significantly reduces manual data entry for sales teams.
- +Provides deep insights into customer interactions through call analysis.
- +Highly configurable to fit specific business needs and data structures.
- +Scales with businesses, offering different tiers for startups and growing companies.
- +Offers dedicated support and onboarding for larger teams.
Cons
- −The 'Startup' plan has limits on records and workflow events.
- −Advanced features like increased limits and dedicated support are only available on the 'Pro' plan.
- −Pricing is per user, which can become costly for very large teams.
Key features
- ✓Call intelligence (record, transcribe, analyze calls)
- ✓Automated data enrichment and record updates
- ✓Unlimited AI agent queries and actions
- ✓Fully configurable data model
- ✓Meeting recording & transcription
- ✓Email & calendar sync
- ✓Continuous record updates
- ✓Agent workflow builder
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Startup | $59 | month | Call intelligence - record, transcribe, and analyze calls; Automated data enrichment and record updates; Unlimited agent queries and actions |
| Pro | $149 | month | Increased limits for records and workflow events; Advanced group configuration and permissioning; White glove migration, onboarding and support |