OpenReplay
OpenReplay offers a comprehensive platform for digital experience analytics, combining session replay with product analytics.
Our verdict
Who it's for
Self-hostable session replay and product analytics for understanding user behavior and troubleshooting issues.
Who should look elsewhere
Self-hosting might require more technical expertise and infrastructure management.
Pros
- +Complete data control and privacy through self-hosting, meeting strict compliance requirements.
- +Combines quantitative analytics with qualitative session replays for deep insights.
- +Comprehensive debugging capabilities for engineers, linking user behavior to technical issues.
- +Facilitates real-time customer support with co-browsing and live session replay.
- +Works with modern web architectures including SPAs.
Cons
- −Self-hosting might require more technical expertise and infrastructure management.
- −The breadth of features could have a learning curve for new users.
Key features
- ✓Session Replay (high-fidelity recording of user interactions)
- ✓Product Analytics (Funnels, User Journeys, Trends, Heatmaps, Web Analytics)
- ✓Co-Browsing (live assistance with remote control and video calling)
- ✓Developer Tools (console logs, network activity, state changes alongside replays)
- ✓Self-Hosting (on-premises, private cloud, dedicated instance deployment)
- ✓Data Export (to data warehouses, data lakes, internal tools)
- ✓Privacy Controls (robust options for user data protection)
- ✓Integrations (with issue trackers, monitoring tools, analytics platforms)
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Free | $0 | month | All Features; 2 users, 1 project; 30-day data retention |
| Dedicated | $0.25 | month | Dedicated VM with no limits on recordings and data retention; Single-Sign-On (SSO); Conditional Recording |
| Serverless | $5.95 | month | Unlimited users and projects; 30-day data retention; Scale to meet your workload, ensuring optimal performance |
| Enterprise | — | month | Self-host your session replay and product analytics for full control over data security and privacy; All Features; Dashboards & Reports |
Integrations
SlackGitHub