PagerDuty
PagerDuty is an incident management platform providing end-to-end orchestration for detecting incidents, mobilizing responders, and conducting post-incident reviews wi…
Our verdict
Who it's for
PagerDuty is ideal for DevOps teams and operations teams that require robust incident management and automation capabilities.
Who should look elsewhere
Expensive
Pros
- +Industry leader
- +Many integrations
- +AI features
Cons
- −Expensive
- −Complex for small teams
- −Freemium
- −Incident Management
Key features
- ✓Incident management
- ✓On-call scheduling
- ✓Escalation policies
- ✓700+ integrations
- ✓Status pages
- ✓Post-incident reviews
- ✓Slack/Teams integration
- ✓AIOps
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Free | $0 | month | Up to 5 users; 100 monthly international notifications; 1 on-call schedule |
| Professional | $21 | month | Basic chat experience; Multiple on-call schedules; Escalation policies |
| Business | $41 | month | Custom fields; Up to 3 custom incident types; Advanced admin features |
| Enterprise | — | month | Full chat experience; Incident workflows with conditionals/loops; 10 custom incident roles |
More in DevOps & Monitoring
All →Compare with a peer: PagerDuty vs AlertOps, PagerDuty vs Allma, PagerDuty vs Ansible