Qualaroo
Qualaroo is a customer and user feedback software that allows businesses to collect insights directly from their website and app users.
Our verdict
Who it's for
Gather real-time customer and user feedback with targeted, in-app and website surveys.
Who should look elsewhere
No specific cons mentioned in the provided text.
Pros
- +Provides highly valuable, in-context feedback compared to email surveys.
- +AI-powered sentiment analysis automates feedback mining and provides actionable insights.
- +Advanced targeting ensures surveys reach the most relevant users.
- +Non-intrusive Nudge™ technology improves response rates.
- +Offers a forever free plan with premium features for small teams.
Cons
- −No specific cons mentioned in the provided text.
Key features
- ✓Website and in-app surveys
- ✓Nudge™ technology for contextual feedback
- ✓Question branching logic
- ✓Advanced user targeting (behavioral, demographic, location, etc.)
- ✓AI-powered sentiment analysis (IBM Watson integration)
- ✓Keyword identification in open-text feedback
- ✓Emotional scoring (Joy, Anger, Disgust, Sadness, Fear)
- ✓Customizable survey templates and branding
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| FREE PLAN | $0 | month | All premium features; 50 responses; 500 email sends & 10k pageviews |
| ESSENTIALS PLAN | $19.99 | month | All premium features; Unlimited Responses; 1000 email sends/month |