ServiceTitan
Our verdict
Who it's for
Home- and field-services businesses that want an all-in-one operations and dispatch platform.
Who should look elsewhere
Very small shops wanting simple, low-cost scheduling.
Pros
- +End-to-end field-service operations and billing
- +Real-time costing and predictive insights
- +Cloud-based, mobile-friendly
Cons
- −Quote-based pricing aimed at established businesses
- −Feature depth has a learning curve
- −Overkill for solo operators
Key features
- ✓Real-time costing and predictive insights
- ✓Automated billing processes
- ✓Automated systems and processes for productivity
- ✓Proactive service and quality work management
- ✓Pipeline monitoring and work order response
- ✓70+ pre-built integrations (e.g., ServiceChannel, XOi, Viewpoint Spectrum)
- ✓Enterprise Hub for centralized management across multiple entities
- ✓Titan Intelligence (AI-powered insights)
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Starter | Request Pricing | — | — |
| Essentials | Request Pricing | — | — |
| The Works | Request Pricing | — | — |
Capabilities
- Sso Saml
- —
- Rbac
- —
- Mobile App
- —
- Webhooks
- —
- Data Export
- —
- Industry Focus
- —
- Scheduling Dispatch
- Yes
- Job Costing
- Yes
- Mobile Field App
- Yes
- Document Management
- —