Totango
Totango is an enterprise customer success platform for driving customer outcomes at scale.
Our verdict
Who it's for
Drive customer outcomes and growth with automated success programs
Who should look elsewhere
Can be complex
Pros
- +Modular approach
- +Good for scaling
- +Free tier available
Cons
- −Can be complex
- −Steeper learning curve
Key features
- ✓Customer success
- ✓Health scoring
- ✓Journey tracking
- ✓Automation
- ✓Revenue intelligence
- ✓Integration hub
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Free | $0 | month | 360° customer profile; Customer health scoring; Limited automation |
| Starter | $199 | month | 2 users; 200 accounts; Email campaigns |
| Growth | $1099 | month | 10 users; Customer journey templates; SuccessPlays automation |
| Enterprise | — | month | Unlimited users; Custom integrations; Advanced security |