Trengo
Trengo positions itself as a team inbox for all your customer communication channels, and it delivers on that promise quite well.
Our verdict
Who it's for
All-in-one customer engagement platform
Who should look elsewhere
Can get expensive with many channels
Pros
- +Excellent WhatsApp integration
- +Good team collaboration
- +Easy automation setup
Cons
- −Can get expensive with many channels
- −Analytics are basic
- −Mobile app needs improvement
Key features
- ✓WhatsApp Business
- ✓Team inbox
- ✓Flow builder
- ✓Live chat widget
- ✓Chatbots
- ✓Customer profiles
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Boost | $299 | month | Up to 10 users; Omnichannel inbox; Basic automation |
| Pro | $499 | month | Up to 20 users; Advanced integrations; Whitelabeling |
| Enterprise | — | month | Unlimited users; Custom setup; Dedicated support |
Integrations
Shopify