Typewise Nova
Typewise Nova is an AI customer experience platform designed to resolve customer service requests autonomously.
Pros
- +Quick to deploy: go live in about 15 minutes by just describing your business rules.
- +No developer required: setup and changes are made in plain language, no coding.
- +Transparent pricing: only pay for fully resolved tickets (partial hand-offs cost half, unresolved are free).
Key features
- ✓End-to-end ticket resolution: looks up data
- ✓applies policies
- ✓closes tickets autonomously.
- ✓Plain language AI setup: describe workflows to Nova and it builds and tests the agent.
- ✓Multi-channel support: email
- ✓chat
- ✓social media
- ✓voice
- ✓ChatGPT
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Starter | $99 | month | 1 user included; Email + chat; $20/mo AI Operator budget |
| Growth | $599 | month | 5 users included; All digital channels; $100/mo AI Operator budget |
| Business | $2000 | month | Multiple workspaces (multi-brand); Dedicated success consultant; Custom integrations |
| Enterprise | — | month | SSO included; Custom DPA; Unlimited workspaces |