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CometChat
CometChat provides a comprehensive platform for embedding real-time communication and AI agents directly into applications and websites.
Our verdict
Who it's for
Integrate real-time chat, voice, video, and AI copilots into any application or website.
Who should look elsewhere
Advanced AI agent features and higher concurrency are reserved for more expensive plans.
Pros
- +Comprehensive communication stack including chat, voice, video, and AI agents.
- +Robust AI-powered moderation system with contextual analysis and human-in-the-loop support.
- +High scalability and reliability with 99.999% uptime and global edge network.
- +Flexible developer tooling with SDKs, APIs, UI kits, and visual builders.
- +Strong security and compliance features including HIPAA, GDPR, SOC2.
Cons
- −Advanced AI agent features and higher concurrency are reserved for more expensive plans.
- −Custom white-label domain is an add-on feature for the Enterprise plan.
Key features
- ✓1:1, group, and broadcast chat
- ✓Video & voice calls (1:1 or group)
- ✓Rich media, reactions, threads, typing indicators, read receipts
- ✓Screen sharing, recording, transcription
- ✓Full-stack AI agent platform with RAG & tool-calling support
- ✓AI-native contextual moderation and guardrails
- ✓Built-in analytics and user tracking
- ✓Multi-channel notification engine (Push, Email, SMS)
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Build | $0 | month | All features; Up to 100 users; No credit card required |
| Basic | — | month | Rich in-app chat; Push notifications; Basic moderation |
| Advanced | — | month | Everything in Basic, Plus; AI Rule-based moderation; Email & SMS notifications (with customizable templates) |
| Enterprise | — | month | Everything in Advanced, Plus; Zero overages; OpenAI-powered context & prompt based moderation |