Reputation.com
Reputation.com is an AI-native reputation management platform designed to help businesses understand, manage, and improve their online presence and customer experience.
Our verdict
Who it's for
AI-powered platform to manage, monitor, and improve your brand's online reputation and customer experience.
Who should look elsewhere
No pricing information available on the website, suggesting it's enterprise-focused.
Pros
- +AI-native platform for advanced reputation management.
- +Offers industry-specific solutions (e.g., healthcare, automotive) with tailored features.
- +Centralizes multiple aspects of online reputation and customer feedback.
- +Provides actionable insights from review data using AI.
- +Helps improve local search visibility and online discoverability.
Cons
- −No pricing information available on the website, suggesting it's enterprise-focused.
- −Requires integration into existing workflows for multi-location businesses.
- −The website uses placeholder text in some sections, making it harder to get full details.
Key features
- ✓AI Reputation Manager (tracks brand sentiment, sources, rankings, listing accuracy on ChatGPT, Gemini, Perplexity)
- ✓Reputation® IQ (AI-powered insights from review data in plain English)
- ✓Listings + Local SEO (optimizes brand data for AI discovery and local search)
- ✓Reviews & Review Booster (generates review volume and improves response management)
- ✓Surveys (captures private feedback and routes for improvement)
- ✓Insights (unifies signals to reveal changes and prioritize actions)
- ✓Competitive Insights (benchmarks against competitors and identifies market opportunities)
- ✓Social Suite (centralizes publishing and engagement across locations)
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Rep Core + Surveys | $150 | month | Reviews + Surveys: Capture and respond to reviews across 250+ sites, one-click, brand-approved replies, automated email review requests; Collect private quantitative and qualitative feedback through six custom surveys, targeted outreach campaigns; Listings: Keep business listings accurate across 250+ sites, track local search performance and trends, understand how AI search engines perceive your brand and market |
| Rep Core + Pulse | $115 | month | Includes all features of Rep Core + Surveys; Reduces six custom surveys to a single custom survey |
| Rep Core | $80 | month | Includes all features of Rep Core + Surveys; No survey functionality |