Slack
Our verdict
Who it's for
Teams that want a polished chat hub with strong app integrations and workflow automation.
Who should look elsewhere
Cost-sensitive orgs that can get messaging bundled free with Microsoft 365.
Pros
- +Polished UX with huddles, canvases and Workflow Builder
- +Large app directory and automation
- +Strong compliance: FedRAMP, HIPAA, ISO 27001, SOC 2/3
Cons
- −Message history and features gated on paid tiers
- −Per-seat cost adds up for large orgs
- −Overlaps with tools already bundled in Microsoft 365
Key features
- ✓Channels for organizing conversations by team, project, or topic
- ✓Huddles with built-in audio/video calls and AI note-taking
- ✓Canvas for creating rich, collaborative documents within Slack
- ✓Workflow Builder for no-code automation of approvals, requests, and tasks
- ✓Slack Connect for secure messaging with external partners and clients
- ✓Slack AI with channel summaries, daily recaps, and search answers
- ✓Enterprise search across messages, files, and 2,600+ connected apps
- ✓Clips for recording and sharing async audio and video updates
- ✓Lists for tracking projects, tasks, and requests inside channels
- ✓Enterprise Key Management with custom encryption key controls
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Free | $0 | month | — |
| Pro | $7.25 | month · per seat | — |
| Business+ | $15 | month · per seat | — |
| Enterprise+ | — | custom | — |
Capabilities
- Sso Saml
- Yes
- Rbac
- Yes
- Mobile App
- —
- Webhooks
- —
- Data Export
- Yes
- Video Conferencing
- Yes
- Team Messaging
- Yes
- Max Participants
- —
- Screen Sharing
- Yes
- Guest Access
- —
Integrations
SalesforceGitHub